Company Information

terms-conditions

UNIQLO designs...

Welcome to uniqlo.co.uk (the "Site"). This website is made available to you subject to the following terms and conditions. If you visit at the Site, you accept these terms and conditions. Please read them carefully.

Please note that there are additional policies that apply to your use of this site and our trading relationship with you:

Privacy Policy – Our security and privacy practices that aim to protect you and your Personal Information
Returns Policy – Details of conditions governing the return of goods purchased from uniqlo.co.uk

Definitions

"Conditions" means these Terms and Conditions and the Special Conditions
"Product" means a product displayed for sale on the Website
"Product Description" means that part of the Website where certain details in respect of the individual Product are provided
"Special Conditions" means the terms and conditions in the Product Description
"Users" means the users of the Website collectively
"Personal Information" means the details provided by you on registration
"We/us" means UNIQLO (UK) LTD
"Website" means the website located at www.uniqlo.co.uk or any subsequent URL which may replace it
"Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer
"United Kingdom"means England, Wales, Scotland, Northern Ireland and the Channel Islands
"You" means a user of this Website

This Agreement

This Agreement is between you ("you" or "users") and UNIQLO (UK) LTD. ("UNIQLO") pursuant to which UNIQLO is prepared to grant you access to this Site.

UNIQLO reserves the right to change this Agreement from time to time at its sole discretion, and your rights under this Agreement will be subject to the most current version of this Agreement posted on this page at the time of your use or purchase. If you do not agree with these or revised terms of use, do not use this Site.

This Agreement is in addition to your obligations and rights under our Privacy Policy and Returns Policy. For the avoidance of doubt, in the event of a conflict between this Agreement and any other Policy or other Terms and Conditions posted on the Site, this Agreement will control. If you are unsure of your rights under this Agreement, please contact us.

License and Site Access

UNIQLO grants you a limited license to access and make personal use of this Site and not to download or modify it, or any portion of it, except with express written consent of UNIQLO. This license does not include any resale or commercial use of the site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of UNIQLO.co.uk or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of UNIQLO. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of UNIQLO and its affiliates (including the parent company) without express written consent from UNIQLO. You may not use any meta tags or any other "hidden text" utilising UNIQLO's name, trademarks or service marks without the express written consent of UNIQLO.

Any unauthorised use terminates the permission or license granted by UNIQLO.

Terms of Use for Downloads

Where any content is made explicitly available to you for non-commercial use these terms of use apply. Downloaded material is provided "as is" and your use of the downloaded content is at your own risk. Downloads may contain significant or insignificant program errors, bugs, and viruses, which may cause an operational interruption to your computer system. You must screen the download for viruses before access. Except to the extent that such terms cannot be limited or excluded by law, no conditions, warranties, representations or other terms, whether express or implied shall apply with respect to any download.

Except to the extent permitted by law, UNIQLO disclaims all liability (howsoever arising) in connection with any loss, damage and/or expense arising out of or in connection with downloading, installation or use of, or inability to use downloaded content. In particular and without limitation to the generality of the above, UNIQLO shall not be liable for any loss of uses of or damage to a computer equipment, software or data; any financial loss; indirect, special or consequential loss or damage.

UNIQLO does not hold any obligation to answer questions about the use of downloaded content.

Trademarks and Service Marks

UNIQLO and its Logo are, without limitation, among the registered trademarks of UNIQLO and its Affiliates. You are not allowed to use any such trademarks without UNIQLO’s express agreement.

Copyrights

Product designs (including any and all collateral materials relating thereto) included on this Site are owned by UNIQLO and/or its licensors and protected by copyright laws. You are not allowed to use any such designs without UNIQLO’s express agreement.

Contract creation and electronic contracting

The technical steps required to create the contract between you and us are as follows:

You place the order for your products on the Website by pressing the ‘place order’ button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website.
An order can be paid for by debit or credit card. (Visa, Maestro, Mastercard, American Express, JCB) we do not accept cash or cheques for online purchases.
If you have a voucher, promotion or discount code, this should be entered during the checkout process to be valid.
We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from UNIQLO (UK) LTD
As your product is shipped from our warehouse we will send you a dispatch confirmation email.
Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered unless we have notified you that we do not accept your order, or that it has been cancelled
We will process your payment at the time of preparing your goods for dispatch

You are encouraged to print the confirmation of order page for your records and as a reference to this contract.

All prices and charges on the website are in UK pounds sterling. Delivery charges may apply and these will be displayed in the order process.

If you have a discount promotional code it is your full responsibility to ensure this is included in the relevant section during the order process. A promotional code or discount offer cannot be applied after you confirm your order.

Non-acceptance of an order may be a result of one of the following:

The product you ordered being unavailable from stock
Our inability to obtain authorisation for your payment
The identification of a pricing or product description error
You not meeting the eligibility to order criteria set out in the main Terms & Conditions
The identification, by us, of an error within the product information, including price or promotion

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

Termination

You can terminate your contract with us under the provisions laid out in our Returns Policy. This policy is an extension of our Terms and Conditions and should be read and understood before using the site.

Voucher, Promotion and Discount codes

As explained above discount, voucher and promotional codes (discounts) should be entered during the checkout process to be valid. If you decide to return goods that have a discount applied on the whole order the amount refunded will be a division of the discount by the number of products ordered. This means that the discount will be applied on a line by line basis. Discounts and discount thresholds exclude postage and packaging. Discounts cannot be used in conjunction with any other offers.

Student discount promotions are limited to specific periods with a valid student discount code. At other times student discount is not available on line but a 10% discount is available in all of our stores on production of a valid student identity card at any time.

Our Products

UNIQLO attempts to be as accurate as possible in its products descriptions. However, UNIQLO does not warrant that product and price descriptions or other content of this site are accurate, complete, reliable, current, or error-free.

You should bear in mind that buying clothing and accessories over the Internet provides a different shopping experience to buying in-store. Be aware that:

the colours which are shown on the website will depend on many factors – including your computer display settings
all sizes and measurements are approximate
all goods are subject to availability - we may not be able to supply your order
any delivery estimates given are estimates only
the goods and promotions which are offered on the website may not be available in-store, and vice-versa

All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes and exclude delivery charges which will be added during checkout before you confirm your order.

Communications

You may submit suggestions, ideas, comments, questions, or other information, to us so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content.

If you do submit material, and unless you indicate otherwise, you grant UNIQLO and its Affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licenseable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media throughout the world. You grant UNIQLO and its Affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate these terms of use and will not cause injury to any person or entity; and that you will indemnify UNIQLO or its Affiliates for all claims resulting from content you supply. UNIQLO has the right but not the obligation to monitor and edit or remove any activity or content. UNIQLO takes no responsibility and assumes no liability for any content shared by you or any third party through the Site.

Disclaimer of Warranties and Limitation of Liability

This site and all information contained therein is provided by UNIQLO on an "as is" and "as available" basis. UNIQLO makes no representations or warranties of any kind, express or implied, as to the operation and availability of this site or the information, content, materials, or products presented on the site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, UNIQLO disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. UNIQLO does not warrant that the site, its servers, or e-mail sent from UNIQLO are free of viruses or other harmful components or errors. UNIQLO will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. In no event shall UNIQLO's liability to you in connection with this site and these terms and conditions and the privacy policy exceed £500.00 gbp. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Indemnification

You agree to indemnify UNIQLO and its Affiliates against all damages, liabilities, costs, charges and expenses, including reasonable attorneys’ fees, that UNIQLO may incur as a result of your breach of any of these Terms and Conditions or the use by any other person accessing the Website using your shopping account and/or your Personal Information or any claims brought relating to information submitted by you or actions taken by you. We will provide you with timely notice of any such claim, suit or proceeding

Our relationship with you

We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment, regulations or governmental policies and shortages of supplies and services.

UNIQLO may extend delivery of an order so affected without liability to the customer except for the return of any payment made by the customer to UNIQLO with respect to any undelivered portion of the order so cancelled.

All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms are binding on us unless agreed by us in writing.

By your continued use of this site, you acknowledge that you have read and understood these Terms and Conditions and you agree to act in accordance with, and be bound by them. These Terms and Conditions shall not be altered or modified in any way without the prior written consent of UNIQLO.

If you are acting as an agent for a principal (including on behalf of your employer), you and the principal, jointly and severally, assume all of your obligations set forth in this Agreement.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.

This website is owned and operated by:

UNIQLO (UK) Ltd
93-97 Clarence Street
Kingston-upon-Thames
Surrey
KT1 1QY

Registered in England & Wales - Number 4845064
VAT Number 820605757