Company Information

privacy

UNIQLO designs...


This Privacy Policy applies to the uniqlo.co.uk website (the "Site").

We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.

You have a right to access the Personal Information that we hold on you. If you would like to see a copy of any information we have related to you, or you believe the information we hold on you is incorrect, please send a written request to the address shown below. If you are requesting a copy of information a £10 fee is payable.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation in place. By visiting the Site and/or using the products and services made available to you on the Site, you are agreeing to the terms of this policy.

Our business is constantly changing and to that extent our Privacy Policy and Terms and Conditions will also change. We may, from time to time e-mail reminders of our policies and terms of business, unless you have instructed us not to. You should check our website frequently to view recent changes.

If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions.

Definitions
  • ‘Personal Information’ is defined as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.
  • ‘User Information’ is defined as information about where you are on the internet (e.g. the URL you came from, IP address and Top Level Domain), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website
What Personal Information do we collect?

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We may collect this information even if you do not register with us.

We use ‘cookies’ to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept ‘cookies’ you will be unable to use the Site.

When you create a shopping account while ordering online you will be given the option to receive information from UNIQLO by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line.

Registration

You warrant that:
  • The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects
  • You will notify us immediately of any changes to the Personal Information by contacting us by e-mail helpme@uniqlo.co.uk
  • You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use
  • You will keep your Registration Information secure and not disclose it to any third party
How does UNIQLO use the information collected?

Information about our customers is an important part of our business, and we do not share your information with any third parties other than for the limited, explicit reasons specified below
  • We share customer information with our parent company and affiliates. We share it on a limited basis with agents we use from time to time to send postal mail and e-mail, remove repetitive information from customer lists, analyse data, provide marketing assistance and provide customer service
  • We use information about our customers for the specific purpose for which it was volunteered. In addition, if you supply us with your postal address online, you may receive periodic mailings from us with information regarding a new collection, new products, new store locations, or upcoming promotional offers or events.
If you do not wish to receive any communications form UNIQLO or otherwise wish to remove your name and Personal Information from our list, please contact us at helpme@uniqlo.co.uk

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms and Conditions; or protect the rights, property, or safety of the Site, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

However, this does not include selling, renting, sharing, or otherwise disclosing personal information for commercial purposes in violation of the commitments set forth in this policy.

In the case that UNIQLO, or substantially all of its assets are acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer information may be one of the transferred assets.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003

Links to third party websites

Certain links within the ‘site’ may be to other unrelated third party companies that offer you the option to share your personal information with them. We will not share your personal information with those third party companies.

Links provided on the ‘site’ to third party websites are provided as a convenience to you and we do not control those sites or their privacy practices, which may differ from ours. We do not endorse or make any representations about any third party sites that may be accessible through this site. We encourage you to review the privacy policy of any company before submitting your personal information.

The personal data you choose to give to unrelated third parties is covered by their privacy policies. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party's privacy policy.

How secure is your information?

We are committed to offering our customers a safe and secure environment. Our servers utilise SSL (Secure Sockets Layer) encryption technology to help protect your personal information. By using an SSL-compatible browser such as Microsoft Internet Explorer or Mozilla Firefox, you can help ensure that your personal information is processed confidentially.

In the unlikely event that we believe that the security of your Personal Information, in our possession, may have been compromised, we may seek to notify you. If a notification is appropriate or required by law, we would endeavor to do so as promptly as possible, and, to the extent we have your e-mail address, we may notify you by e-mail. By using this Site, you consent to our use of e-mail as a means of such notification.

Questions and enquiries related to this policy should be directed to:

Data Protection
UNIQLO (UK) Ltd
93-97 Clarence Street
Kingston-upon-Thames
Surrey
KT1 1QY
© UNIQLO (UK) LTD. 2007

Registered in England & Wales - Number 4845064
VAT Number - 820605757
Last Updated - June 2007